SHIPPING POLICY

Last updated: August 11, 2025

Thank you for shopping with ismelebuis! We work with Printful, a print-on-demand fulfillment partner, to produce and ship your orders. Here’s what you need to know about shipping:

Processing Time

• Orders are typically processed and fulfilled by Printful within 3–7 business days after you place your order.

• Please note that processing times may vary during peak seasons or holidays.

Shipping Times

• Once your order is processed, shipping times depend on your location and the shipping method selected at checkout.

• Estimated delivery times:

  • Canada: 5–10 business days

  • United States: 5–10 business days

  • International: 10–20 business days (may vary depending on customs and local postal services)

Shipping Costs

• Shipping costs are calculated at checkout based on your order size, destination, and shipping speed.

Tracking Your Order

• Once your order ships, you will receive a tracking number via email to monitor your package’s progress.

Customs, Duties, and Taxes

• For international orders, customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their country.

• Please check with your local customs office for more information.

Lost or Delayed Packages

• While we work closely with Printful and shipping carriers to ensure timely delivery, we are not responsible for delays caused by customs, weather, or carrier issues.

• If your order is lost or significantly delayed, please contact us at contact@ismelebuis.com. We will assist you in investigating the issue.